The Reviews tool allows you to view and respond to customer reviews from top listings. You need to integrate your client’s Google My Business, Facebook, and Yelp listings accounts to start monitoring their reviews.
1. Select a campaign.
From your dashboard, choose a campaign to view on your Reputation Management.
If you do not have a campaign, follow these steps in creating a campaign.
2. Integrate Google My Business, Facebook, and Yelp accounts.
To view online reviews, integrate Google My Business, Facebook, and Yelp accounts associated with the campaign.
Click on the icons on the dashboard and this will take you to the Integrations page of the campaign’s settings.
Here are steps to integrate the following accounts:
And you're done! You can now start monitoring online reviews on the dashboard.